Monitoring metrics for player protection

insic Monitoring Metrics Player Protection for Real-Time Monitoring

The insic Monitoring System monitors player profiles, payments, and gaming transactions in real time. It implements the requirement to monitor markers of harm for players with a limit increase above €1,000 . The regulatory authorities define the rules in the ancillary provisions of the operator’s license and expand them with their own metrics.

The monitoring system searches for suspicious events in the data stream in real time and stores player-related warnings . The aggregation of individual warnings leads to the identification of markers of harm. The markers are then placed on a Kanban board for focused processing and transmission to the authorities.

The insic dashboard technology presents the results in a modern, dynamic and interactive way.

The monitoring metrics defined by the GGL include, for example, the following framework criteria:

• OASIS player bans
• Deposits and losses on limits
• Use of different payment methods
• Content and structure of game sessions

Players with more than two markers of harm must be reported to the authorities. The authorities may then impose player bans. For players without a limit increase, comparison groups must be identified.

insic ‘s state-of-the-art solution uses technologies such as DataPiping for processing and React Dashboards for front-end reactive programming. Administrators independently define thresholds and criteria for prepared metrics .

Experience a new perspective with a focused view of your dynamic data world!